image by FixFone Team

FixFone - Mobile Maintenance Service

Privacy Policy for FixFone

Last Updated: Junuary 2, 2024

Introduction

Welcome to FixFone! We are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile maintenance service application, FixFone.

User Eligibility

The FixFone app is intended for users who are 18 years of age or older. By using our app, you confirm that you meet the minimum age requirement.

Information Collection

When you use FixFone, we collect the following types of information:

  1. Personal Information: This includes your name, email address, phone number, and physical address. This information is necessary for providing our services and communicating with you.
  2. Payment Information: To process payments for our services, we may require your credit card details or other payment method information. This data is secured and processed by a trusted third-party payment processor.
  3. Device and Usage Information: We may collect information about your mobile device and how you use our app to improve our services.

Use of Information

Your information is used for the following purposes:

  • To provide and maintain our services.
  • To communicate with you about your service requests or inquiries.
  • To process your payments.
  • To improve our app functionality and user experience.

Data Storage and Security

Your personal data is stored on Firestore, a secure cloud-based storage solution. We implement a variety of security measures to maintain the safety of your personal information.

Data Sharing and Disclosure

FixFone does not share your personal information with third-party companies for their marketing purposes. We may disclose your information only in the following circumstances:

  • To comply with legal obligations or respond to legal proceedings.
  • To protect the rights, property, or safety of FixFone, our users, or others.

Your Rights

You have the right to access, modify, or delete your personal information at any time. Please contact us if you wish to exercise these rights.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [Your Contact Information].